Introduction
HearingReports.com ("HearingReports", "we", "us", or "our") is committed to protecting the privacy of our customers, users, and visitors to our website (the "Site"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you access or use our Services. By accessing or using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
Data We Collect
We may collect the following types of personal information:
- Identifiers: Such as name, email address, phone number, mailing address, and username.
- Commercial Information: Such as transaction data, billing information, and Services usage history.
- Internet or Other Network Activity Information: Such as browsing history, IP address, log data, and information stored in cookies.
- Location Information: Such as general location information inferred from an IP address.
- Professional or Employment-Related Information: Such as your job title, organization, industry, and professional interests.
- User Content: Such as any information or materials you submit to us through the Services, including audio, video, text documents, and other files.
How We Collect Information
We collect information in the following ways:
- Information You Provide: We collect information you provide directly to us, such as when you register for an account, place an order, request information, contact customer support, or participate in surveys or promotions.
- Information Collected Automatically: We automatically collect certain information when you visit or use our Site or Services, such as your IP address, browser type, operating system, referring URLs, pages visited, and actions taken. We may use cookies, web beacons, and other tracking technologies to collect this information.
- Information from Third Parties: We may receive information about you from third-party sources, such as our business partners, marketing vendors, and data providers.
How We Use Your Information
We may use your personal information for the following purposes:
- To Provide and Improve Our Services: To provide you with the Services, process your orders, communicate with you about your account or orders, personalize your experience, and improve our Site and Services.
- To Send You Marketing Communications: To send you information about our products and services, promotions, and other marketing materials. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in the communication.
- For Legal Reasons: To comply with applicable laws and regulations, respond to legal process, protect our rights and interests, and enforce our agreements.
- With Your Consent: For any other purpose for which we obtain your consent.
Disclosure of Your Information
We may disclose your personal information to the following third parties:
- Service Providers: To third-party service providers who assist us in providing and improving our Services, such as payment processors, hosting providers, analytics providers, and customer support providers.
- Business Partners: To our business partners who offer products or services that may be of interest to you.
- Legal Authorities: To law enforcement agencies, government officials, or other third parties when we are compelled to do so by subpoena, court order, or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
- Affiliates and Related Companies: To our subsidiaries and affiliates for purposes consistent with this Privacy Policy.
- In Connection with a Business Transaction: To a third party in connection with a merger, acquisition, or sale of all or a portion of our assets.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required by applicable law.
Your Privacy Rights
You may have certain rights regarding your personal information, including:
- Access and Rectification: The right to access and correct your personal information.
- Erasure: The right to request that we delete your personal information.
- Restriction of Processing: The right to request that we restrict the processing of your personal information.
- Data Portability: The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
- Objection to Processing: The right to object to the processing of your personal information for certain purposes.
- Withdrawal of Consent: The right to withdraw your consent to the processing of your personal information at any time.
To exercise your privacy rights, please contact us using the contact information provided below.
Children's Privacy
Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email or through a prominent notice on our Site. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
HearingReports.com
support@hearingreports.com
Specific Considerations for HearingReports.com:
- Hearing Transcripts and Recordings: This Privacy Policy emphasizes that we collect and process audio and video recordings of hearings, which may contain personal information. We explain how we use this information to provide our Services and highlight the importance of confidentiality.
- Data Security for Sensitive Information: We emphasize our commitment to data security and highlight the measures we take to protect sensitive information, such as personally identifiable information spoken during hearings.
- Compliance with Data Protection Laws: We acknowledge our obligation to comply with applicable data protection laws, including GDPR and CCPA, and explain how we ensure compliance when processing personal information.
- Data Retention for Public Records: We clarify our data retention policies, taking into consideration the potential need to retain certain information for archival purposes or to comply with public records laws.
This Privacy Policy is tailored to the specific nature of HearingReports.com's Services, ensuring that users are informed about how their personal information is handled when utilizing our hearing monitoring and analysis platform.
